Finding a good Real Estate agent can be as daunting and interviewing builders! Step one, as always is: network, network, network. As friends, family, co-workers, etc. who they've used, who they'd recommend and from whom they'd warn you away (and why). With the resulting list in hand, make an appointment to meet with the top three choices. If you have time to see four, that's better, but usually after three you'll have a good feeling for which company is best.
At that meeting, find out how long the person has been an agent and if the Agent works full time. Most full time agents know their market a little more intimately than part time ones. They also have a more vested interest in keeping their clients happy. Secondarily, let them tell you about the company for whom they work, the longevity of business, their activities in the community, and a list of satisfied clients that you can contact if you wish.
Third, find out if your potential agents really know the neighborhoods / communities in which you want to shop, and the types of home for which you want to shop. If not, see if they'd recommend someone else in house who DOES know those neighborhoods. The lack of a positive response here is the true test - a listing agent works for the seller, but if the agency offers a buyer agreement the showing agent should put your interests first.
Fourth, find out if the Agent has a network of resources. Some agencies cooperate with information, including post-show feedback from potential buyers. This can save valuable time especially for people moving to new towns, cities, or states.
Fifth, see how honestly your potential agents respond to tough questions. These people have a vested interest in selling property at a high value, but if you feel like they're candy-coating information or potential problems, that's a big red flag to avoid. Another no-no is multi-agency sales as this can not only increase costs, but also create conflicts and stress for showings, contracts, specific details etc.
By the way, when you're considering all the information you've gathered in your interviews, don't do so in front of potential agents. This allows you to really compare and contrast without being rushed. Even then, it's not a bad idea to hire a real estate attorney to review any contracts you're about to sign with an agency or on a home. The attorney works for YOU, not the realtor, and will help avoid very costly mistakes. They will also make sure that all agreements & options are fully documented in writing.
